I paid £60 to get thermal pads applied to my graphics card and I bought a cooling pad and my laptop still overheats. Next thing for me is to take it into a Sony shop and grovel.
I have only had it for a year, I don't know how long the warranty last's for.
Same problem here and the sony help / technical support has been pretty shoddy.
Never going to buy sony again, spend all this money on a laptop just for it to be barely usable. Real shame, Not even sure if my warrant is still valid, how would I check?
My issue is similar - hot hot hot - but also random shut downs. I have no idea what cauuses it but suddenly it switches off..... Sony is not premium - it is foolish.....
It's interesting to see all the complaints about noise and overheating from this laptop. I bought mine in June 2010 and it seems to have got even noisier - maybe after updating the bios last year, judging from other posts. The left side of the machine still gets amazingly hot. I'm not a gamer and a laptop should not overheat just from a bit of net browsing and the odd spreadsheet. In common with several opinions here, I'll not be buying Sony again - despite having owned several Vaios in the past.
I've had this heat problem with the funny blowing noise for over a year. I got so tired of it, that I decided to fix it myself. Let me tell you that I'm not exactly an expert on this stuff, but I did fix it! How? Removing the dust that was inside the ventilator.
Here is how I did it...
- First I removed the battery and power cable.
- I opened up the laptop. It didn't open that when I took all the screws out, but eventually it worked. The ventilator was directly visible.
- I blocked the ventilator, so that it couldn't move around (otherwise it could get broken).
- I used an air compressor and blew the dust out from the left back side of the laptop (next to to the power plug opening). The dust flew up from the ventilator.
- Then I blew the dust out from the inside of the ventilator.
- I put everything back together and got the screws back.
- My laptop said thank you for letting me breathe again .
It was this easy. I just couln't keep this information from you. I hope this is useful to a lot of people.
You're a liar, and most likely a Sony employee. I've stripped my Sony Vaio VPCF11S1E right down, there's no dust in it, and it's still hot a noisy. I noticed the noise from day one, and lodged several calls to Sony about this (along with a barrage of posts/complaints). It's clearly a design flaw.
Message was edited by: sydelie53
References to VPCF11S1E excessive fan noise:
(etc etc etc - the list goes on and on and on).
I'll definitely be purchasing a MacBook. What Sony have done (by releasing such a noisy laptop) is criminal.
To anyone else who hasn't already been suckered into buying a Sony - BUYER BEWARE! If you're going to be wearing headphones whenever you're using the unit, you'll be fine. Otherwise, be prepared to be driven insane by a laptop that sounds like a hair dryer (I'm not even exaggerating).
I have found a way to significantly reduce the fan noise on my VPC-F11S1E/B, but it is not very practical for most users:
1. Install Ubuntu 12.04 Desktop (64-bit).
2. Install all updates: sudo apt-get update, then sudo apt-get upgrade
3. Install the CPU frequency setting app: sudo apt-get install indicator-cpufreq
4. Restart the computer.
5. Use the CPU frequency app to set the CPU frequency to 0.93GHz (top panel, can't miss it).
6. Turn off all but 2 CPU cores: echo 0 | sudo tee /sys/devices/system/cpu/cpu2/online
If you have been running hot for a while, then there will not be an immediate reduction in fan noise. However, after 5 or so minutes, you should see (hear) a reduction of at least 50%. On my VPC-F11S1E/B, it's actually usable after performing the above steps. Running on 2 cores at 0.93GHz means everything will run slower, but since I'm not gaming, it's acceptable for me. I do notice the difference when compiling C++ code though (it takes much longer). My system monitor shows the active CPU cores are not under any strain during normal operation (emails, YouTube, browsing etc):
I now have a core i7 laptop I paid over £1,000 for that is running slower than a dual-core Atom netbook.
One more suggestion: remove the 2GB RAM stick. To be thorough (i.e. trying out different HDDs and RAM), I decided to run the unit with 4GB instead of the factory 6GB. So after installing Ubuntu 12.04 (GNU-Linux), reducing the CPU cores to a total of two, reducing the CPU frequency to 0.93GHz and removing the 2GB RAM stick, I now have a unit that is almost completely silent.
Sony collected my VPCF11S1E/B as they said they would. I have to say I've been extremely impressed with the service received. I was contacted via SMS about the pick-up time, and a Sony support person has been keeping me in the loop by phone.
I was told that the problem with my unit is due to a faulty fan sensor. I have measured the noise levels before it was collected (have video) and will measure the noise levels when it is returned. Will post here when the unit is returned.
Sony really should put a little more effort into ensuring their customers will find it a pleasure to use a Sony laptop. One of the requirements to achieve this is the make laptops that are near silent (if not completely silent). Hopefully, with the new 22nm Ivy Bridge CPUs just around the corner, this will become a reality. Throw an Ivy Bridge into a Sony Vaio SE Series (with the full HD IPS non-gloss/non-glare display), and I'll seriously consider buying Sony again (I hate the MacBook Pro keyboards - too many missing keys, like '#' and INS and DEL etc... I can never remember the key combos).
I do like Sony products, and the Sony service received recently has been first class. Sony just has to lift its game a little - "go the extra mile", so to speak. Silence is golden, and this should have been identified during the usability studies. A good QA process would have also picked up on excessive noise levels before the units went into mass production.
I have completely changed my mind about Sony .
I was contacted by Sony, both by phone and SMS, to tell me my VPC-F11S1E would be returned between 12 noon and 1pm. It was returned 12 noon, almost on the dot.
I returned from the office and immediately fired up the unit.
It is now COMPLETELY SILENT!!!
The repair details state that my mainboard has been swapped for a new one:
1. Part No. SV-A1759308B M930 Thermal Module
2. Part No. SV-A1765409B M930 MB ASSY PM55
It's so silent now that my ears are ringing from the silence. I can't believe I was using a hair dryer for about 2 years. I wish Sony had actioned the support call I made 18 or so months ago about this issue. For the entire time I've owned this laptop, I've been warning people against buying Sony because of the noise. I've lost count of the number of times I took my F Series to a meeting and tried to keep it off because of the noise. In such meetings, whenever I had to turn it on, people would naturally comment on the noise (very embarrassing).
WOW! Just felt the bottom of the unit after running it for about an hour now, and it's soooooo much cooler! It used to be hot to the touch - so much so that it would burn my fingers (too hot to touch). Now it's just "warm".
Thank you Sony!!!!
Please can you tell me how you got in contact with sony? Phone or email.
I have the same problem and would like the same solution!