Harty50, I was having issues with getting it to work up until Monday or Tuesday of this week on my KDL-40CX523. That was until my TV had a software update on Tuesday and the issue seemed to be resolved. I dont know if there was an update to the media remote software or not in the update but now the media remote works perfectly for me.
I just checked the media remote this minute and it works without an issue for me. Would there have been a software update from the time you turned your TV off last night and turned it on today ??
Thanks and you raise a good point - sadly I did the software update as soon as I got the tv and have tried a check, but the software is now fully up to date. So I might try a factory reset and try again.
If anyone else has ideas I'd be glad to hear from you.
I cannot seem to get this working at all. I have a 46EX723 Bravia with a wired internet connection. I have an Android smartphone (Samsung galaxy s2) but the app keeps telling me "An unregistered device was not found".
I suppose I could try a factory reset for the Bravia but having recently tweaked my settings I'm loathe to and am worried about messing things up lol