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TV does not find external hard drive

Topic started on Dec 30, 2010 11:14 AM , last reply on Feb 18, 2012 8:26 PM

in TV & Home Cinema > Bravia
1 posts since
Dec 30, 2010

Our TV (KDL46ex701) cannot find the external hard drive (Seagate FreeAgent GoFlex STAA250200) when linked via USB. The hard drive supports connection via TV, but the TV does not respond at all to this.

Question no 1: Does the TV support hard drives (it should work as it responds to a USB memory stick)?

Question no 2: How do we make it work?


  • 1 posts since
    Dec 30, 2010
    Written on Dec 30, 2010 11:43 AM

    Hi,

     

    You may find this a format issue. My understanding is that your telly will only recognize FAT32 (memory stick format) while your external hard-drive is formatted for NTFS. I would look at this for further information:

     

    http://www.online-tech-tips.com/computer-tips/formatting-external-hard-drive-to-fat-32/

     

    Thanks,


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  • 358 posts since
    Jan 19, 2011
    Written on Feb 18, 2011 2:57 PM

    Sony can not guarantee work with external hard disc, how ever fail format should be in FAT32

     

     

     

    R

    Damac


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  • 6 posts since
    Nov 26, 2010
    Written on Feb 19, 2011 2:56 PM

    I have formatted a 2.5" HDD 55GB to FAT32 but still cannot get the TV to read the drive - wondering if there is a need ofor more power

     

    Did anyone get a HDD to talk to the TV

     

    The usb drives connect no problem

     

    Eager to get an answer to this - someone has figured it out I'm betting!


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  • 1 posts since
    Mar 19, 2011
    Written on Mar 19, 2011 3:43 AM

    I have the KDL-46EX402 and the same problem. External hard drive makes a beep every 18 seconds. FAT32 also does not helped. The fact is that TV has been able to find data on your hard drive. If the hard drive was NTFS format, I got a moment to watch a movie preview. I think also that it is a power problem.


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  • 4 posts since
    Jan 20, 2011
    Written on Mar 23, 2011 2:35 PM

    Try formatting to (less than) 32GB FAT. This isn't a satisfactory solution but so far it's the only way I've got my BDV E370 to see any external drives.

     

    Also if you create multiple partitions, I think it'll only see the first.


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  • 26 posts since
    Nov 4, 2010
    Written on Mar 24, 2011 10:44 AM

    The TV supports external HDD discs. Only FAT32 file system, not partitioned. Since you are using 2.5” HDD it needs to be supplied with power from the TV USB port so try using a shorter cable. When longer USB cable is used the power supply may not get to the HDD.


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  • 1 posts since
    May 18, 2011
    Written on May 18, 2011 7:46 PM

    I  may be wrong but I think that your HDD is too small as on my TV it states that a HDD must be over 100 gig to work.

    Not 100% sure though.


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  • 1 posts since
    Feb 18, 2012
    Written on Feb 18, 2012 8:26 PM

    I have had problems and found that my seagate 320gb drive needed to be Fat32 primary partition and now works fine.


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