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DCR-HC16E handycam    help with usb cable please

Topic started on Jun 11, 2012 10:38 PM , last reply on Jun 15, 2012 3:17 AM

in Cameras and Photo Frames > Handycam
tumchy
tumchy
3 posts since
Jun 11, 2012

Hi, I bought one of these second hand so that I could download my old tapes when my other one broke. The Picture Package disc that came with it is not compatible with Windows Vista, so i downloaded PMB. When I try to download tapes i get a message on the handycam screen saying, "usb invalid during handycam"  Should I be using a different cable?


  • blaireau_photo
    blaireau_photo
    1,269 posts since
    Jun 15, 2011
    Written on Jun 11, 2012 11:10 PM

    Hello tumchy - Welcome to the Sony Forums

     

    If the cable fits perfectly at both ends, the chances are that it is a software issue that is preventing the computer from recognising the camera. Did you download the software from the official support page for the DCR-HC16 which is here:

     

    http://www.sony.co.uk/support/en/product/DCR-HC16E/updates

     

    There is also a specific USB driver available on this page which may assist you.

     

    Thanks,

     

    Simon


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  • tumchy
    tumchy
    3 posts since
    Jun 11, 2012
    Written on Jun 12, 2012 12:33 AM

    Thanks Simon for your prompt reply. I did download the software from that page but the USB driver doesn't seem to be compatible with Vista.     I hate when you buy a new puter and nothing's compatible any more.

    I'll try it again tomorrow, I'm a bit skelly eyed now.

    Thanks.

    Anne


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  • Blencogo
    Blencogo
    12,803 posts since
    Dec 22, 2004
    Written on Jun 12, 2012 11:27 AM

    Hi Anne,

     

    I think you will find the USB. connection is not supported with Vista/Windows 7.

     

    You will need to use an iLink cable (FireWire) if your new computer supports this.  What  connections does your PC have?


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  • tumchy
    tumchy
    3 posts since
    Jun 11, 2012
    Written on Jun 12, 2012 7:30 PM

    Thanks for your help. I think I have an iLink cable, but there's no connection for it on new computer.

    Sorry, but I don't know what connections it has, all I know is on the old puter, I just connected the handycam and i was able to make up wee video films.  i think I'll be able to transfer them to DVD on my VHS to DVD recorder, but I'd much rather do it the puter if at all possible.

    Thanks again, Anne


    • Reply
  • Mick2011
    Mick2011
    1,104 posts since
    Jun 15, 2011
    Written on Jun 15, 2012 3:17 AM

    Hi Anne

     

    If it's a desktop computer you can install an inextensive iLink (FireWire) card to provide that connection. It may also be possible on a laptop if there is an expansion bay you can use.

     

    Cheers

    Mick


    • Reply

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