OK lets start right from the beginning:
Hi all, (long post SORRY!!)
I am a huge Sony fan! (I wont say was as you are just about clinging on to me by a thread)
From the MDRZX700's which I reviewed very favrouable on youtube, to the Vita. From My TV and amp to my Xperia S.. I have collected lots and more along the way, my friends have dubbed me the sony wh*re but im getting just ever so slightly disapointed now...
I dont have a problem with different roll out dates for software nor do I have a problem with my country getting any software updates later than others. (I do live in the UK and according to certain reports Sonys sale are made up greatly from the UK's custom).
What I have a problem with is the left hand not knowing what the right hand is doing mentality. When Sony US decided to release ICS in April for USA Tablet S devices it should have spoken with other divisions of sony around the world before making the statement that ICS was been rolled out. And then an official line should have been agreed upon.
This head in the sand attitude adopted by sony is what is really driving fans mad.
I can see Sony is on a bit of a turn around at the moment with some interesting ideas set in place for their phones and I can see they are making a push to reclaim the top spot after maybe a slight wobble. What appear to be tiny things like a software update really matter, dont let lack of communication be what slips up sony.
I dont want to speak on the behalf of others as I dont have the right, however all I would greatfuly ask for is:
Upfront and clear communication, On your select ap page here in the UK you still have posts on it from last year..!! Just looks dated someone needs to work on info/bumf news and post weekly!!! Even if its just to say check out our new Xperia GX etc..
Make everything gel together better, I can see you are trying to do this with the passport idea but its still messy..
Software with Sony plays a key part (not talking android here) and in the past I mself who studied electonic eng at uni have felt like banging my head against a screen or two.
Learn to commuincate with your customers, be creative and inspirational.. Lead dont follow. You can take Apple etc on you just need the right people and at this moment in time I think this is whats sadly missing. Men in suits, rather than out of the box thinkers who can commuincate with the many rather than the stuffy old few.
OK OK I have waffled enough now...
All im saying is learn to communicate better because if you can almost loose an utter sony nut like me then you can easily lose anybody.
(For anyone who wants to add I can root it, Yip I can but I dont want to.. I am happy to have a warrenty and doing so voids it. Also is it really my responsibility? If we take a look at ICS on the Tablet S it does from early reports fix things that should have been fine with the tablet S in the first place like its ability to forget your Wifi in a second. I should not have to work around problems a bit like the flash viewing/dont get me started on adroids fragmentation with so many other devices).
To the moderator I hear sony dont really view these sites, I do guess that you must commuincate to them from time to time so if you wouldnt mind stressing the feelings of the forum that would be great.
to finish, this is more of a plea really to Sony but i feel we a treading a never ending circle... I dont really want to go else where.. start to listen...
thank you for your time sony and the forum
sorry to rant!!!
fingers crossed one light bulb goes on @ Sony HQ and an exec think I see it all we needed to say was we are just finalising the Europe update lets keep the fans updated... also never be affraid to say sorry its not a mark of weakness its a sign youve listened
im also interested to hear others thoughts on this subject...
Message was edited by: OpOpOpla
Message was edited by: OpOpOpla