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Recovery tool issue

Topic started on May 9, 2012 10:14 AM , last reply on May 9, 2012 11:16 AM

in VAIO and Computing > Notebooks
josipp
1 posts since
May 9, 2012

Hi!

I have a Sony vaio vgn fz18e notebook, with Vista operating system. Yesterday I've restored the notebook to factory settings. The problem I encountered is that now I have a 32-bit version of Vista and not 64-bit as it was before. Does anyone know how to get the 64-bit version back?

 

Thanks in advance!

Josip


  • rich912
    rich912
    6,442 posts since
    Aug 28, 2004
    Written on May 9, 2012 11:16 AM

    Hi Josip,

     

    As far as I am aware this model was released towards the end of 2007 with Vista Home Premium 32Bit OS – hence a return to factory settings has reverted from 64 to 32Bit.

     

    Presumably, at some time, you or a previous owner has upgraded to 64Bit using a retail copy of Vista? If so the process will need to be repeated.

     

    Rich


    Go n-éirí an bóthar leat

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