I have recently bought a new pc and want to give my old PC to my son. We are trying to restore it back to its factory settings and have used Vaio recovery and documentation disc but this just reinstalls applications and on the option to recover the operating system this just shuts down and restarts but nothing has happened. I have tried Alt PF10 at start up but no joy and I have just tried PF10 and again no joy. Does anyone have any suggestions?
ah probably should have mentioned that my CD drive is broken so I am running the recovery CD through an external CD drive via the USB. I did what you said and changed it to the USB CD drive in the list (not really sure if that was what I should have done) then ran the disc and clicked on recover operating system, it restarted but all was still the same. arrrgggggggggg. Oh the disc was sealed and had never been opened so could it still be corrupt? its loading fine and gives me the option to recover op system but just does not do it.