My final post and update as I consider this matter closed now especially as I will no longer be a Sony customer.

After countless phone calls and emails to Sony 'customer services' (a joke name) I have decided to accept my retailers (Curry's) offer of a £350 depreciated credit plus the £60 they charged to find a manufacturing fault.

Knowhow is Curry's repairs company.

Sony needs to wake up and recognise that this model has a manufacturer fault otherwise it will lose more customers.

I have just bought a Panasonic Viera TX-L47E5B 47" LED.

After doing some research and making many trips to different shops I found that the picture quality you get with a Panasonic is far superior to Sony.

I learnt through this site that one of the best places to buy your TV from is John Lewis, so that's what I did. You get a 5 year no quibble guarantee thrown in too. I bought it online and it's being delivered free of charge next week.

Goodbye Sony and Good riddance.

We paid 800 for a 40 inch Sony Bravia and we have had shadows and same problem for the last 18 months after the year expired.

I have been loyal to the Sony brand and this is our third telvision, but unfortunately my last.

I have no faith in the brand anymore as every Sony product malfunctioned or broke down.

The first two televisions are still working in order but the latest one has shadows and not the only one as I can see.

I have had problems with cameras as well, and Sony will be a brand that I shall avoid in future.

jack

26042012

Shouldn't need a 5 year guarantee with a Panasonic!

Just found out about this site while googling the problem outlined in this and other threads.

jMy 40v3000 (4 years old this week) has developed the fault (recently as far as I can tell) because it`s only realy visible for static shots where there is lots of one colour ie football.

With the Euros now on I watched the first game and had the vertical blurry type lines and assumed it was a wonky camera, but I then saw it in other matches at other stadiums, I did a test using my pc to have one colour and sure enough there were the lines, more visible in green for some unknown (to me) reason.

I had the tv inspected on the recall and it was OK.

I do find the screen gets quite hot (there is adequate ventilation).

Spoke to Sony today, went through a reset proceure but the problem is still there and a engineer inspection visit was organised £25 call out fee which would be taken off any repair cost.

After this research seeming to point in a new panel being the answer should I waste £25 on a call out and also be without a tv and pc.

I thought Sony were the bees knees for TVs ( I had a Sony dvd p[layer, never again) I`m now thinking the same about Sony TVs, a Panasonic next time for is a strong possibly and definitely not a Sony, I will also be informing people when they say they are looking for a new TV to stay away from Sony.

Message was edited by: wellstuffed

Message was edited by: wellstuffed

Message was edited by: wellstuffed

Message was edited by: wellstuffed

spelling

Hi everyone, thought I would let you know that I have developed the same problem over the past week or two with my KDL 4OV3000.  The shadowy are seems to be inset with a dirty filter that has been placed over the image on the screen with an area of 2 inches all the way round still bright and normal. Very annoying. 

My Bravia was purchased for me through Staff Sales at Basingstoke and I have owned it for around 4 years.  It has had under 12000 hours of viewing only, and been well looked after with just my wife and myself living in our house.  Not a happy bunny and expected at least 80000 hours of stress free viewing.  The sound on this set is also attrocious.  Cheers hope this adds more fuel to the complaints. Below is a simulation of what I'm seeing created in Photoshop.  As much as I have been loyal to Sony and this is my 3rd television with that brand, I will be going back to Panasonic as in the past I have been very happy with them too.  No more Sony for me unless they fix this problem in a hurry.

Regards

Keith

Message was edited by: kct1943

Message was edited by: kct1943

Been in contact with Sony Support and they couldn't care a less.  Will persue this further though.  Here are three photos now taken from my screen.

Message was edited by: kct1943

It looks that that way doesn't it.  My problem is that the set was purchased direct from Sony via a staff sale, so no third party involvement.  In effect Sony Basingstoke were the retailers.