Same problem. "Viao Care has stopped working .. windows is searching for a solution". This pops up periodically to interrupt me and slow down my computer, but windows NEVER finds a solution, and the cycle continues. I have (several times) tried reinstalling Vaio Care, and it tells me it has succesfully installed and all I need to do is restart my computer. Except, then the same message appears just as before. If I click on Vaio Care, an empty pop up box appears where my Vaio Care program window should be. This computer is more than a year old, but far too young to be having these kinds of problems. Any tips? (my computer model is VPCF13M8E (which was probably only sold through PC World, but is probably the same as any VPCF1 model). It's 64 bit, running windows 7. Cheers.