Sony: BBC HD Audio droput when switching from 1080p to 1080i

Testcard

52 posts since
May 4, 2011

Written on Jun 6, 2011 3:15 PM

Good news - thanks for the update.

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daander75

20 posts since
Apr 13, 2011

Written on Jun 6, 2011 4:21 PM

Thanks for the update.

I hadn't realised that the sets could be updated via the Internet, mine is connected to it via Ethernet. The manual wasn't clear about whether they could only be automatically updated OTA and USB.

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chrisbrowe

22 posts since
May 29, 2011

Written on Jun 6, 2011 9:56 PM

Please make this update available via an OTA update as well, AS UPDATES SHOULD BE PERFORMED, or at least rewrite the instructions with specific reference to the file structure required on the USB stick. The currently provided instructions are frankly confusing, as I've said before.

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Testcard

52 posts since
May 4, 2011

Written on Jun 6, 2011 10:31 PM

What problem are you having? I found the last firmware update fairly straightforward (and I'm on a Mac). Downloaded the file and unzipped to my desktop. The result was a folder called: "sony_dtv0FA00A00A0A0_00020100"

I copied this folder, with its contents, to a freshly formatted USB drive (FAT32 in my case), plugged the drive into my set and the installation process started up automatically. Where are you getting stuck?

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gibster

4 posts since
May 4, 2011

Written on Jun 7, 2011 4:31 PM

good news that the issue has been fixed. poor old fbsales, selling his tv over this? jeez,how hard is it to have a little patience!

in the days before firmware upgrades yeah we would all have been shafted, but im glad sony have fixed it - i can wait till end of june..not an unreasonable timeframe really bearing in mind developing, testing etc for the new firmware.

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copicke45

26 posts since
Apr 19, 2011

Written on Jun 7, 2011 8:30 PM

Whilst I do partially agree with Chrisbrowe that with certain critical updates like this there is a strong case for an OTA update so that every unit out there gets updated, I can't understand his problem with the USB update. You just unzip the download and put the enclosed folder on the root of a USB stick!

Personally my TV has a 24/7 internet connection so is perfectlly happy updating by itself at 3am if new firmware becomes available. Most of the time I don't even realise until I happen to look at the system info page.

Isn't part of the problem with new IPTVs now the sheer size of the firmware files making OTA download impractical?

Message was edited by: copicke45

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chrisbrowe

22 posts since
May 29, 2011

Written on Jun 7, 2011 8:42 PM

So it's the folder that goes on the USB stick then,

Back to the principle, owners of Sony Televisions should not be dependent on owning a computer to get updates, when there's an established route via the DTG managed Engineering channels (ECs) to provide these. The financial argument is irrelevant, if a manufacturer decides to go into the market for Freeview (and Freesat for that matter) receivers the costs of using the ECs that are accessable simply by switching the receiver on, should be built into the product cost accordingly.

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Catmambo

2,009 posts since
Aug 28, 2003

Written on Jun 7, 2011 8:46 PM

Problem with the DTG OTA updates is that there are so many brands of TV's out there, the calender becomes very busy and its just inconvenient to have to keep checking to see if an update is available.

I think on 2011 devices you can force the TV to check for new firmware over IP, so negating the need for USB sticks altogether, much like Blu-ray and PS3.

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copicke45

26 posts since
Apr 19, 2011

Written on Jun 11, 2011 1:22 PM

New firmware now available via Internet Software Update for 2010 models, and the problem is fixed!

OK - it took 11 1/2 weeks since the BBC changed their transmission method, but now there are no more glitches on BBC HD when the mode changes between 1080p & 1080i on my 2010 Bravia, which has updated to PKG4.104EUL-0108.

My 2011 Bravia however is still on PKG3.212EUA-0104 at present. So presumably the update is not available for 2011 models just yet.

Note - the 2010 firmware is not available via the support website yet - you must have an internet connection for your TV to pick it up.

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daander75

20 posts since
Apr 13, 2011

Written on Jun 11, 2011 2:16 PM

I have a 2010 Bravia KDL-EX503 and it is connected to the Internet, but I am still on PKG4.099EUL-0108 today.

I have autoupdates set to on.

How do I force an update, or does it happen in the background?

Has the set to be in standby or on to receive the update via the internet?

Sorry, but the manual, such as it is, makes no mention of Internet updates.

Message was edited by: daander75

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copicke45

26 posts since
Apr 19, 2011

Written on Jun 11, 2011 3:56 PM

It normally happens in the background but you need to ensure Software Update is turned on.

From the Home menu go to Settings > Product Support and set System Update to On. Then go into standby ensuring the internet connection is available. Hopefully the next time you switch on it has updated, but do give it some time to ensure the update completes successfully.

If System Update is already on and you want to try to force an update you could try turning the setting off, and then on again, and then going to standby. This worked for me at least.

2011 models have an option to force an update.

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daander75

20 posts since
Apr 13, 2011

Written on Jun 11, 2011 6:02 PM

Thanks, have got the update now (104). I just switched to standby and then saw the flashing yellow led on the left of the TV, which I presume indicated that the firmware was being updated. when I switched back on again I checked the version and it had updated.

Looking forward to being able to watch HD again without glitches.