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Problems with SONY DVD RW DW-D56A

Topic started on Jun 1, 2008 5:26 PM , last reply on Jun 4, 2008 5:35 PM

in VAIO and Computing > Notebooks
lapolka37
lapolka37
31 posts since
Apr 25, 2005

In my laptop Sony VGN-A397XP  I can not see anymore the DVD drive icon (in F), but only the CD icon. Also, i can not use/play/open any kind of dvd disc, but only cd's.
I looked up in Device Manager the SONY DVD RW DW-D56A and seems to be ok.
What can i do to solve this problem?

Thanks in advance


  • MattWilson
    MattWilson
    911 posts since
    Mar 19, 2007
    Written on Jun 1, 2008 5:27 PM

    Have you installed any software prior to the disappearance?



    • Reply
  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 1, 2008 6:23 PM

    Yes, but i've already unistalled it.


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  • MattWilson
    MattWilson
    911 posts since
    Mar 19, 2007
    Written on Jun 1, 2008 7:05 PM

    What was the software?

    I am afraid whatever it was has done some registry key changing - not a major fix but knowing the program would help.

    Is it XP or Vista?



    • Reply
  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 2, 2008 7:59 AM

    I use XP professional. The program i installed and unistalled was RegistryBooster (Uniblue Software).


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  • MattWilson
    MattWilson
    911 posts since
    Mar 19, 2007
    Written on Jun 2, 2008 8:18 AM

    Try this - follow the instructions carefully.

    I know that the problem described at the top is not the same as yours but i have also had this problem in the past and this fixed it.

    Remember to uninstall all cd recording software prior to the registry fix and remember to back up your registry incase something goes wrong.

    Good luck


    • Reply
  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 2, 2008 10:59 AM

    Thanks. I'll try it.


    • Reply
  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 2, 2008 12:30 PM

    But how to unistall al cd recording software? Do you mean, par example, sonic record now etc?


    • Reply
  • MattWilson
    MattWilson
    911 posts since
    Mar 19, 2007
    Written on Jun 2, 2008 12:41 PM

    just programs such as Nero or Roxio.

    If you can not uninstall them then don't worry about it.  It just warns they may not work properly after the edit but i had no problems.



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  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 2, 2008 7:15 PM

    I followed all the instructions and i can not see any serious changes.
    1. In F: I see only the CD drive and not the DVD-RW.
    2. I can play professional  dvds, but not mine in a stable way. I have to try again and again in order to play and see the contents of a dvd data i have written, or a dvd play that i've recorded.
    I am wondering why the first (1) issue still happens.

    Thanks


    • Reply
  • Thalamus.
    Thalamus.
    Written on Jun 2, 2008 7:56 PM

    Hi Lampros,

    have you tried a system restore to a point before you installed the RegistryBooster (Uniblue Software)..?

    Use the following link to view a guide on using: System Restore


    • Reply
  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 2, 2008 9:21 PM

    I tried to do it, but i can not find the date before the installation of RegistryBooster, because i did the installation on March and there is no calendar in system restore for this month. Except i am doing something wrong.


    • Reply
  • lapolka37
    lapolka37
    31 posts since
    Apr 25, 2005
    Written on Jun 4, 2008 5:35 PM

    Finally, I followed the fisrt instruction from Blencogo, and I changed the preinstalled PFS3 with PFS2. Everything works fine again.


    • Reply

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