I'm a newbe, and I don't know much about computers. I have a vaio tz21 which is fairly new. Iv hardly used it. I bought avg antivirus software few days ago and I put the disk in and it won't load. 1st it makes some loading noise but than after few second it stops. I tried putting other DVD to check but same thing happens. I even checked device manager to see it their is any error but it says the divece is working properly. Now my laptop is without antivirus, and I don't know how to fix this problem.
Hello there yourself and welcome to the club, try a system restore to a time before the errant software load. Get the free avg from the internet and test it. Also set a restore point using another computer and after cleaning it test your disk. If it does the same thing take it back to the vendor as you do sometimes get a dud