Command C:31:23 in the DCR-TRV12E camcorder

noreplyforum@eu.sony.com — Fri, 02 Mar 2012 00:56:31 GMT

Had the same problem myself with a DCR-TVR245E HANDYCAM. Solution... sounds really daft but it worked for me.. If the tape compartment has popped up but hasnt released the tape dissengage the battery and wait a minute or two before inserting it..the tape compartment will drop into the cam body..close the housing..wait a minute then open the compartment door the tape housing will pop up and should open so you can remove the tape..if it hasnt opened.. fully open the door again and it should pop open. after removing the tape close tape compartment so it goes back into cam body ..shut compartment door... now heres the good bit...think of the frustration this has been causing you...hold the cam steady & give it a good slap on the side two or three times HARD... Open the tape door..insert the tape switch on...FIXED...Away you go... it worked for me... hope it does for you.

cheers. meterman_56.

Sony: Message List

Command C:31:23 in the DCR-TRV12E camcorder