Sony: Message List

Help in connecting tv to Virgin Super Router

noreplyforum@eu.sony.com — Thu, 01 Mar 2012 17:32:58 GMT

Hi,

I have same problem, not always able to see Virgin signal when Tv scanning. When I can it is weak & cannot connect to router which is located otherside of house. Othe devices connected ok. Virgin looking to move router. Previously able to connect to Talk Talk but too slow so changed to Virgin.

Cannot connect Smart TV to internet

noreplyforum@eu.sony.com — Thu, 01 Mar 2012 17:31:09 GMT

Hi. Model No is KDL46EX524BU. Router is located in study at other end of house was located there to connect to none WIFI PC. Able to use laptop & IPad in lounge where Sony TV mounted. For some reason TV does not appear to be able to consistently find Virgin signal. When it does signal is weak & am unable to connect to router. Guess must be signal issue but why other devices work & not TV ?

Cannot connect Smart TV to internet

noreplyforum@eu.sony.com — Wed, 29 Feb 2012 16:13:36 GMT

I purchased a Sony KDL47EX524 smart TV fitted with dongle. Initially connected to my Talk Talk router but working to slow. Changed to Virgin Media connected laptop/ Ipad wireless ok (9Mbs). With TV sometimes can see Virgin WIFI but signal strength low other times cannot see signal at all. Enter WPA key but cannot connect. Other devices working ok in same room. Is this a Virgin signal strength issue or is there something I can do with TV ? Virgin say only support laptops/ PC's. Have threatened to cancel contract. Virgin have offered to move router but will leave me with no inernet on PC located in study.