Sony: Message List

Vaio update not updating

noreplyforum@eu.sony.com — Sat, 29 Oct 2011 10:34:33 GMT

I dont know whats going on the silence from sony is deafening, i've had this problem for a few weeks before i found this forum, and yet stil there seems to be nothing coming from Sony, i tried ringing, but if your yearly guarantee is up you can only phone the premium technical number and i dont see why i should pay a fortune when its their end that's faulty. All my individual VA10 updates like PMB photo and other stuff are all failing on updates now too because its saying the drivers not compatible and i need to update VA10 5 but obviously i cant.I will never purchase or recommend a Sony Computer again, its only since all this that i've realised how diabolical their customer service is...or lack of it, and i'm not the only one, searching various forums, there are numerous complaints about their lack of contact and attitude. Since i first joined this thread theres been nothing from Sony even though i'm sure they must know something, even if they had the courtesy to let us know whats happening, it would be apprecited but just to say nothing says it all about the company and what they think of their customers obviously. For now it looks like a waiting game i'm afraid. ;(

My Vaio vpcec250e will not install update 5.

noreplyforum@eu.sony.com — Fri, 21 Oct 2011 13:20:53 GMT

Just wanted to say thanx Rich, i've been poppin back and wondering if i've missed because i'm a total technomuppet, so your post about it still ongoing is reassuring and i'll just wait xxx

Vaio update not updating

noreplyforum@eu.sony.com — Tue, 18 Oct 2011 10:04:25 GMT

I'm having exactly the same problem, its been like this for a couple of weeks now, it originally went to automatically update but then a box came up to say it couldn't install probably due to anti-virus mcafee not being completely removed. But i've checked and double checked as i removed that last year and its all gone. Now intermitently when i'm on websites a box just keeps popping up to say VAIO 5 cant update etc etc, i've tried everything its suggested and checked forums etc but nothings working, its gettng ridiculous. ;(