Sony: Message List

Netflix Support Discussion Thread

noreplyforum@eu.sony.com — Thu, 29 Mar 2012 21:09:24 GMT

So is that it then ? Discussion over, Sony don't give a toss about cutomers once money has changed hands and Netflix trying to be overly clever with new DRM policies that are locking out potential new customers just as they are trying to establish themselves outside The States , very clever indeed , well if they think that I am going to scream on a gadget with a tiny screen while I have lots of expensive AV equipment lying idle in a very comfortable sitting room they are seriously deluded . So back to Blurays/DVD's for me in all their glory (they are also getting cheaper by the day ) and both Sony and Netflix can take a hike .

Then again if I want to do some streaming on my 3 "internet enabled " Sony Bluray players I suppose I can thank them for at least enabling my " imagine the internet on your tv" Bluray player with Lovefilm to catch a few movies............Oh then again I live in Ireland so Billabong Golf for me

Roll on Apple TV

Netflix Support Discussion Thread

noreplyforum@eu.sony.com — Tue, 28 Feb 2012 12:46:43 GMT

SONY EXECUTIVES PLEASE READ

I remember a time in the not too distant past when family and friends would think I was mad at the premium price I had paid but also be envious and jealous of my collection of Sony AV equipment including topline DVD players , the excellent Trinitron TV,s ( 3 of them ) Home Cinema , minidisc players , VCR's , the list goes on .

Then Sony was probably the biggest and one of the most respected High Tech companies in the world , but alas complacency set in , hardware quality went down the toilet , I know I bought the disastrous KDL 40 W4500 TV for almost €1500 which is now used as a 3rd TV in a spare bedroom as it is almost unwatchable and I couldn't sell it even if I tried. Then Sony became so obsessed with restricting their own customers that legitamately purchased their products from actually using them freely by inflicting the likes of the horrendous Sonicstage and DRM etc that they completely took their eye off the ball and allowed the likes of Samsung and Apple steal most of their TV and portable music player business , it is no wonder that Sony is now only a fraction of the size it was just a few short years ago , you appear to be fighting the tide but unless you row in with what YOUR Customers actually want the same tide will drown you .

Now we have the latest saga of Sony's so called Smart TV services ahere onc e again you fail to give people want THEY want . I recently bought 2 Bluray players in the mistaken belief that maybe you had awoken from your slumber and what do I find , you give obscure services like Golflink, Billabong and that "Detective" channel. I live in Ireland , where is RTE, Lovefilm, Netflix ( yes that Netflix ) services , it has come to the stage where Sony is fast becoming a digital version of The Emperors New Clothes except nobody is laughing anymore.

As a lifelong fan of Sony and as sorry as I am to say it I have now made the concious decision as I am sure many others have not to purchase any more Sony products until you get your act act together. Please sort yourselves out both in the TV hardware reliability area and in the area of Smart services before you go the way of Betamax yourselves

Netflix Support Discussion Thread

noreplyforum@eu.sony.com — Mon, 20 Feb 2012 15:49:31 GMT

can I just add my frustration to the ever growing list of people getting sick of Sony ignoring people in Ireland , I have been a loyal customer of Sony for as long as I remember despite their increasingly erratic quality in recent years , dare I mention Sonicstage software or other shoddy product offerings ( yes I am another one stung with the dodgy 40w4500 that I spent €1500 on and is now almost unwatchable , oh to live in The States where consumer power forced Sony into a recall ) , ok rant over now about tv but I have 3 Sony Bluray players and I am getting seriously annoyed that Sony are ignoring The Netflix issue , it cant be that difficult to send out a firmware update as that this stage i never thought I would say it but I cant wait for The Apple TV to arrive which might just offer some decent connectivity