Sony: Message List

BDP-S370 cannot connect to internet

noreplyforum@eu.sony.com — Fri, 16 Mar 2012 08:18:43 GMT

Thanks Surreyfrog, It's still working but i'll refer back to this post if it stops

BDP-S370 cannot connect to internet

noreplyforum@eu.sony.com — Sun, 11 Mar 2012 21:39:05 GMT

Well check this out then-I reset the Apple TV (with friend's permission) back to factory settings and it updated properly which it evidently had not done before and Apple TV started working all singing all dancing with Netflix.

Here's the thing: Still no joy with the Blu-ray so I just thought, I'll swap the ethernet cables around-they are all tested and working but lets try anyway. The Blu-ray connmected all of a sudden and seems to be working perfectly.

Why this happened I do not know-the ports worked before and still work now. Did the Apple TV unit reset unlock something in the router or at Virgin? Did swapping cables over do this?

I'm happy that it is working but would love to know why-just in case it happens again.

Anyhow that is my contribution so far and I'll let you know if it drops off again.

BDP-S370 cannot connect to internet

noreplyforum@eu.sony.com — Sat, 10 Mar 2012 23:14:26 GMT

Thanks Bravia,

I've tried switching the router off many times and also tried connecting many times all to no avail.

Interestingly I just borrowed a friend's Apple TV box and the Netflix option will not display. It seems that Virgin might be able to block certain things and might be blocking the use of streaming movie sites.

One forum said to try to use a proxy but I don't understand this (there is an option in the blu-ray settings mentioning proxy)

Thanks for the reply though-someone is listening to me!

BDP-S370 cannot connect to internet

noreplyforum@eu.sony.com — Sat, 10 Mar 2012 21:20:35 GMT

I have the exact same problem, I have taken exactly the same steps as you too with the same results. I'll keep an eye on this forum to see if a solution materialises.

Virgin are very unhelpful Sony slightly more helpful with the update suggestion but it still doesn't work

Sorry I don't have a solution yet, if I find it I will post it, just wanted you to knoiw that you are not alone!