Professional Solutions Europe - Authorised Service Centre Network

With a well established network of independent Authorised Service Centres across Europe, Sony provides customers with fast access to professional product support. Authorised service partners are trained, managed and monitored by Sony so customers can expect the best possible service including rapid response and unrivalled technical expertise for complete peace of mind.

A recent customer survey highlighted the impact of the Authorised Service Centre network. “If it were not for Sony service, I would not buy Sony products” responded one customer, while another describes Authorised Service Centres as “very professional”. The research shows that over 80% of customers interviewed are likely to recommend the network to other people and, in addition, when compared with other these customers rated Sony highest in terms of overall after-sales service and this gap is increasing.

Sony Authorised Service Centre Survey

Find your nearest Authorised Service Centre